Quality & Training

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Latest activity by Quality & Training
  • Quality & Training created an article,

    Journal Entry Report - Glossary of Terms

    What is the Journal Entry Report? This report is designed for accounting purposes. It provides the necessary adjustments to be made to your General Ledger concerning sales, taxes, refunds, fees, an...

  • Quality & Training created an article,

    ItsaCheckmate System Status Page- Superbrand Customers

    Accessing the Status Page How to Signup Status Update Page Sections Operational Status Component Statuses Explained Past Incidents Incident History Incidents Uptime User-Specific Visi...

  • Quality & Training created an article,

    Types of Loyalty Programs Supported by Open Tender

    Bankable Points Loyalty Take your loyalty program to the next level with bankable points! Allow customers to earn points with each dollar spent - you choose how many points per dollar and how you r...

  • Quality & Training created an article,

    Base Menu - FAQs

      What is a Base Menu, and how do we use it? The Base Menu is a crucial component of the ItsaCheckmate system. Our team uses the menu to construct your menu in our system manually. This constructed...

  • Quality & Training created an article,

    Why are the DoorDash hours different than the Store hours? It could be because of buffer time...

    To prevent last-minute orders when you’re about to close for the day, DoorDash starts restricting deliveries 20 minutes before closing time to give stores adequate time to prep the final orders. It...

  • Quality & Training created an article,

    Types of Reconcile Reports

    The available Reconcile reports are based on your subscription plan. The Statement Reports are available with the basic and Plus subscriptions, while the Reconciled Reports are only available with ...

  • Quality & Training created an article,

    How to Use Reconcile

    To Generate Reports on Reconcile Exporting Reports To Generate Reports on Reconcile Step 1: Log in to the ItsaCheckmate Portal using your login credentials Step 2: Select the Reconcile o...

  • Quality & Training created an article,

    What is Reconcile

    Introduction to Reconcile Reconcile Sign Up Introduction to Reconcile Reconcile provides a platform where all your transactions from different locations and Ordering Platforms are accessi...

  • Quality & Training created an article,

    List of Components in ItsaCheckmate Status Page

    Below is the complete list of all the Components for which you can check the status on the ItsaCheckmate Status Page. ItsaCheckmate Services Order Processing Menu Management Reconcile Insig...

  • Quality & Training created an article,

    ItsaCheckmate System Status Page

    Accessing the System Status Page Status Update Page Sections Operational Status Component Statuses Explained Past Incidents Incident History Incidents Uptime Subscribing to Status Updat...