Ronit Gieske
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Activity overview
Latest activity by Ronit Gieske-
Ronit Gieske created an article,
How to View Support Ticket History
Tracking your support requests Tracking your organization's support requests Marking a request as solved Creating a follow-up to a solved request Tracking your support requests You can use the ...
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Ronit Gieske created an article,
How to View Orders (Orders Management)
Accessing Order History Location Order History detail can be viewed directly from the ItsaCheckmate Portal by following these steps: Step 1: Log in to the ItsaCheckmate Portal using your login cred...
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Ronit Gieske created an article,
Menu Item Photo Guidelines
Many ordering platfoms have photo size and content specifications that must be followed in order for your photos to be accepted and visible on their menus. There are also photo content best practic...
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Ronit Gieske created an article,
Why am I unable to submit my Brand Sign Up Form?
In the final step of the Brand Sign-Up form, you must successfully submit your deposit payment before you can create your first location. If you have incomplete tasks in the Brand Sign Up form, a ...
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Ronit Gieske created an article,
Insights - Top Selling Items
Accessing Top Selling Items A location’s Top Selling Items detail can be viewed directly from the ItsaCheckmate Portal by following these steps: Step 1: Log in to the ItsaCheckmate Portal using you...
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Ronit Gieske created an article,
Menu Sync Errors Explained
If an attempted menu sync from the ItsaCheckmate Portal results in an error, the menu will NOT update in the ItsaCheckmate Portal and, therefore, will not be able to update on your integrated Order...
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Ronit Gieske created an article,
Heartland - Menu Updates & Ongoing Maintenance v.1
Menu Updates and Ongoing Maintenance: Items, Modifiers, Modifier Groups How to Change/Edit Item Name How to Set an Alternate Item Name (Online Name) How to Edit Image/Photo of an item How to Chan...
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Ronit Gieske created an article,
Heartland POS - Direct Sync by ItsaCheckmate Settings Checklist
To get your Heartland POS ready to integrate with your ordering platforms, please review and complete the checklist HERE Have questions? Contact directsync@itsacheckmate.com or onboardi...
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Ronit Gieske created an article,
Insights - Order History
Accessing Order History Location Order History detail can be viewed directly from the ItsaCheckmate Portal by following these steps: Step 1: Log into the ItsaCheckmate Portal using your credenti...
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Ronit Gieske created an article,
How do I add an Ordering Platform to an existing location?
If you want to add additional ordering platforms to your existing ItsaCheckmate integration, you can do so directly from the ItsaCheckmate Portal. Step 1: Log in to the ItsaCheckmate Port...