Setting up & Navigating Your Stripe Account with ItsaCheckmate

What details are required to create a Stripe account?

You will need the following information to set up your merchant account with Stripe:

• Email address

• Mobile number

• Cell phone for a verification code

• Business-specific details like Country, Type of Business, Business Structure

• Legal name

• Date of Birth

• Social Security Number / FEIN (Federal Employer Identification Number)

• Registered business address

• Business Industry type

• Website URL of the business

• Bank Information (Account and Routing details)

Note: All this information is SECURE and confidential meant for Stripe, and captured for the sole purpose of processing the payments.

How to sign up your location with Stripe?

Follow these steps to sign up your restaurant location with Stripe:

Step 1: Use the unique URL received via email to initiate the onboarding process with Stripe → Enter the mobile number and email address that you would like to associate with this Stripe account

Step 2: Enter the verification code received on your registered mobile number

Note: Hit the Resend code button in case you have not received the verification code on your mobile number.

Step 3: Provide all requested details → Select the Continue button

Step 4: Enter your personal details → Select the Continue button to advance further

Step 5: Enter the professional details → Select Continue

Step 6: Enter the Bank account or Debit card details where you would like to receive payments from Stripe → Select the Submit button

This information is SECURE and is for the sole purpose of payment processing. ItsaCheckmate cannot and will not have access to this information.

Note: Please reach out to ItsaCheckmate at [e-mail] once you have successfully completed the set up process with Stripe to proceed with the onboarding process.

What are the transaction fees charged by Stripe?

Stripe will be charging a flat payment processing fee of 2.9%+ $0.30 per transaction

How to link an additional location to a Stripe account?

Please email [e-mail] about your interest in adding a new location to Stripe and ItsaCheckmate team will send a unique one-time URL to be used for onboarding your location with Stripe

How to Add a Statement Descriptor?

We recommend that you change the "statement descriptor" in Stripe to something your customers will recognize with your restaurant brand/location name to avoid unnecessary chargebacks.

This can be done by editing the statement descriptor in your Stripe account settings at

Business Settings → Business → Public Information → Statement descriptor

Note: Statement descriptors are limited to 22 characters, cannot use the special characters <, >, ', or ", and must not consist solely of numbers.

What if I am prompted for a verification code but don't have one?

If you are getting a request for a verification code it means that a Stripe account has already been set up with that email address.

• Stripe sends a verification code to the cell phone number on file with Stripe for that account.

• The verification code (usually a 6-digit one) is sent via text--the text should say it is from Stripe but it may not be obvious that it is from Stripe until you click into it.

• Refer to this Stripe article - Stripe Support: Trouble signing in - for more information on how to recover your account if the phone number has changes associated with the verification process