Brink - Menu Management

• How to Update Existing Menu Item Name or Price
• How to Update Modifiers within Modifier Group
  • To remove modifier from modifier group
  • To add modifier to existing modifier group
• How to Update Item Photo
• How to Update Item Description
• How to Mark Item as Sold Out
• Updating Delivery Hours in the ItsaCheckmate Portal
• Updating Special/Holiday Hours in the ItsaCheckmate Portal
• Updating Kitchen Prep Time in the ItsaCheckmate Portal
  • Default Prep Time
  • Time Specific Prep Time
• Marking the Location Online/Offline in ItsaCheckmate Portal
• Final Step: Pushing Changes to the Ordering Platforms

How to Update Existing Menu Item Name or Price

Go to Items → Search for the Item you’d like to update

Click into Item or the pencil to the left of Item you’d like to update

Update the Item name, price, etc and click OK

How to Update Modifiers within Modifier Group

Go to Modifier Groups → Search for the Modifier Group you’d like to edit

Click into the Modifier Group or the pencil to the left of it to update

To remove modifier from modifier group

Find the modifier to remove and click the 'X' next to that modifier → Click OK

To add modifier to existing modifier group

Select Add Item

Find the modifier you would like to add in the Search Bar

Select the modifier → Click OK

In the main Edit Modifier Group window → Click OK again

How to Update Item Photo

Although item photos can be updated within Brink as noted above, the Brink to Ordering Platform sync does not support photo updates presently. Therefore, item photos MUST BE UPDATED DIRECTLY IN THE ITSACHECKMATE PORTAL at this time by performing the following steps:

Log in to the ItsaCheckmate Portal

Go to Menu Management

Click on the image icon next to the item for which you’d like to add/update a photo

Select the image of your choice, by searching and selecting the image from your library or you may choose to drag and drop the desired file from your desktop in the highlighted area and select Save.

Photos are updated instantly in the portal

NOTE: Do not forget to push changes to the Ordering Platforms or the changes will not take effect.

How to Update Item Description

Go to Menu Items → Search Item Name (to add description) → Go to Description tab → Enter Description → Click OK

How to Mark Item as Sold Out

Marking items as sold out or (86’d) must be done in the Brink Portal. Follow the same steps if you want to mark a modifier as out of stock.

Step 1: Log in to your Brink POS, and go to the Settings Editor under the Configuration in the left panel

Step 2:  Select the Location for which you wish to make changes and Click on "Items" in the Panel on the left

Step 3: Find the item you would like to mark as sold out, and uncheck the "Active" checkbox across that item

Uncheck the "Active" Checkbox, and the item will be marked as sold out until the item is marked as "Active" again. 

Step 4: Click on "Save" to save the changes, and "Publish" to push the changes to the POS

Once the Changes are made to POS, they will be automatically sent to Ordering platforms with the next Automatic Sync, within 15 minutes.  The item will be marked as sold out until marked as "Active" in POS.

NOTE: ItsaCheckmate polls the Brink POS EVERY HOUR, at which time the system will auto-sync, and the changes detected will push to the ordering platforms at that time.  If you would like the change to be immediate, go to ItsaCheckmate Portal and Click on ‘Sync with POS’. 

Updating Delivery Hours in the ItsaCheckmate Portal

Click on Hours > Regular Hours > Edit

Update the hours as needed and click Save

Click on Push to Ordering Platforms or the updates will not take effect.

Updating Special/Holiday Hours in the ItsaCheckmate Portal

Click on Hours > Special/Holiday Hours > Edit > +Add Special/Holiday Hours

Enter Special Day/Holiday Name > Date > Open/Close

*If you choose ‘Open’, set hours next in the ‘Open’ and ‘end time’ fields. 

Use the ‘+’ to establish and set more than one time range for a particular day

Click Save when completed

Click on Push to Ordering Platforms or the updates will not take effect.

NOTE: This feature is only currently available for Uber Eats and DoorDash.

Updating Kitchen Prep Time in the ItsaCheckmate Portal

Click Kitchen Prep Time > Edit to access and Edit the prep times.

Default Prep Time

The system will automatically show the Ordering Platforms that support prep time and allows you to set a default prep time.

Set the Default Prep Time and click Save.

Time Specific Prep Time

If you have integrated ordering platforms that allow for time-specific prep time, you will have the option to uncheck the “use default prep times” button which will expand the days of the week. 

Uncheck Use Default Prep Time > Set Day Prep Time for each day of the week as you would like

To set Prep Time based on time of day, check By Time Period 

1. Enter start time and end time

2. Set prep time next to that time range

3. Select ‘+’ to add more time ranges for that day

Repeat above steps for each day of the week > Click Save when finished

Note: For Ordering Platforms that do NOT support time-specific prep times, their logo will appear below the Default Prep Time section and will only use the default time which applies to all days of the week. 

For Ordering Platforms that DO support time-specific prep times and for which time-specific prep times are set, their logo will appear below the Time Specific Prep Time section making it easier to distinguish which OP is using which type of prep time. 

Marking the Location Online/Offline in ItsaCheckmate Portal

You can mark the location or respective delivery platform(s) to appear offline/ online with the click of a button.

Make sure to hit external push when you make any change(s), or else the changes will not take effect.

Final Step: Pushing Changes to the Ordering Platforms

Once all updates are made in your Brink back end, to update the ordering platforms to manually push the changes to your Ordering Platforms:

Go to ItsaCheckmate Portal and Click on ‘Sync’. Once the POS Sync is complete then Click on Push to Online Platform(s). The system will auto-sync every hour and the changes will push to the ordering platforms at that time.

Note:  Our system will automatically sync with your POS EVERY HOUR - if there is a change to the menu detected it will push out to the ordering platforms once the sync occurs.