Only API-integrated platforms are visible in the ItsaCheckmate Portal since these are the only menus that can be programmed and synced from the portal.
Non-API platform menus are NOT visible in the portal since they are NOT managed within the portal. These menus must be updated directly in the ordering platform’s merchant portal back end or by the ordering platform support team itself (in the case of there being no merchant portal access provided).
Generally speaking, API integrations allow applications to communicate directly with backend systems. The ItsaCheckmate system has an API integration with many ordering platforms. View our updated list of API and Non-API integrations HERE.
Check out this article HERE for specific guidance on how to update non-API integrated platforms.
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