If I make a change on my POS, does that automatically get uploaded to my Ordering Platforms?

If you were onboarded with our Direct Sync integration, YES!  Our system syncs with your POS EVERY HOUR and pushes changes to your ordering platform menus instantly. Can’t wait an hour? You can manually initiate a Sync with POS directly from our ItsaCheckmate Portal and then Push to Online Platforms.

If not, all changes will have to be made in your POS as well as in our ItsaCheckmate Portal (for API integrated menus) and ordering platform portal (for non-API integrated menus).

Most changes made in our ItsaCheckmate Portal can be pushed to automatically update the ordering platforms except for menu additions which will need to be mapped by our team. We ask that you allow 24-48 hours to map these new changes.