Grubhub Integration 2.0 FAQs

Updated May 2022

The ItsaCheckmate - Grubhub integration has been upgraded to version 2.0 (full Menu API integration)– which means that a two-way connection has been established.

What is the difference between the old vs. new Grubhub integration?

The new integration allows full menu control directly from the POS (for Direct Sync POS customers) or from the ItsaCheckmate Portal (for all other customers). Your menu will NO LONGER be set and controlled from the Grubhub merchant portal itself.

What are the advantages of the new Grubhub integration?

Your Grubhub menu will now be consistent with all of your other integrated online ordering menus and will no longer need to be manually updated in the Grubhub portal.

How do I know that I have been upgraded to the Grubhub 2.0 integration?

You will see Grubhub as one of the integrated ordering platforms in the ItsaCheckmate Portal.

What other menu functionality will I control on the ItsaCheckmate Portal?

• Menu hours

• Item availability (POS dependent)

• Adding/Editing/Deleting menu items/modifier groups/modifiers (POS dependent)